Policy Solution

Wellness check programs

Awareness and Engagement


Summary: Socially isolated and other vulnerable populations are at greater risk of health emergencies during heat waves. Programs to check in on these populations can reduce heat-related illness and emergencies by having people designated to check in on individuals.

Implementation: Establish a wellness check program with three steps: 1) create a voluntary registry supported by targeted outreach for individuals to sign up to be checked on during extreme heat events; 2) train members of the community to recognize heat stress symptoms and check-in on vulnerable populations during heat waves; and 3) launch a campaign; which can be paired with a heat wave alert system.

Considerations for Use: The list of program participants should be updated on an annual basis. Government can partner with community-based organizations to support outreach to hard-to-reach populations.

  • Policy Levers:

    Awareness and EngagementGovernments may design and operate programs with the goal of increasing awareness and engagement among constituents or stakeholder groups about the risks and opportunities of extreme heat.
  • Trigger Points:

    No-regrets actions (low cost/low effort but substantial benefit)Interventions that are relatively low-cost and low effort (in terms of requisite dependencies) but have substantial environmental and/or social benefits.
  • Intervention Type:
  • Sectors:
    Disaster Risk Management  , Informal Settlements, Public Health


  • Target Beneficiaries:
    Heat-vulnerable communities, Residents
  • Phase of Impact:
    Emergency response and management
  • Metrics:
    Number of community members reached


  • Intervention Scale:
    City, Neighborhood
  • Authority and Governance:
    City government
  • Implementation Timeline:
    Short-term (1-2 Years)
  • Implementation Stakeholders:
    CBOs, City government, Public
  • Funding Sources:
    Grants and philanthropy, Public investment
  • Capacity to Act:
    High, Low, Medium


  • Cost-Benefit:
  • Public Good:
  • GHG Reduction:
  • Co-benefits (Climate/Environmental):
    Provide flood protection
  • Co-benefits (Social):
    Build community capacity, Build social cohesion, Improve human health